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General Tools & Instruments LLC partners with authorized resellers (“Resellers”) to market, promote, and sell consumer products via online websites and other channels, under the brand names and trade dresses owned or licensed by General Tools, including, but not limited to, General Tools, PacTool and Garden Weasel trademarks (“Products”). To be considered an authorized Reseller, a business must comply with the requirements set forth below. General Tools may revoke such authorization at any time for any reason, including, but not limited to, a Reseller’s failure to meet or continue to maintain its business in compliance with this Policy.General Tools reserves the right to modify these terms and conditions at any time.
General Tools relies upon its Resellers to preserve supply chain integrity that is critical to maintaining the value ofGeneral Tools Products in the marketplace. Resellers may purchase General Tools Products only from General Tools or an authorized distributor of General Tools. Products not purchased from General Tools or its authorized distributors could be damaged or stored in conditions that might compromise Product integrity or be out of compliance with General Tools’ rigorous quality and safety standards. To ensure the safety and well-being of the end users of the Products, a Reseller shall cooperate with General Tools should any Product need to be recalled or safety information disseminated to consumers. Products purchased outside the authorized supply chain will void any warranty that General Tools might offer.
Resellers must use their best efforts to ensure that only consumers purchase the Products. Resellers may not sell or otherwise distribute products to any business-to-business (B2B) account, freight forwarder, retailer, or drop-shipper, or sell a quantity of Product to a third party that suggests that the purchaser intends to resell the products. Resellers may only sell the Products through its own physical store locations (including temporary storefronts at events or tradeshows) or through the Reseller’s own catalog and website. Resellers SHALL NOT promote, market, advertise, offer to sell or sell any General Tools Products on or through any online marketplace or auction service including, but not limited to 3rd party websites such as Alibaba.com, Amazon.com (.ca, .de, .es, .fr, .it, .mx, .uk), Buy.com, Craiglist.com, Ebay.com, Facebook Marketplace, Jet.com, Newegg.com, Overstock.com, Rakuten.com and Walmart.com. Note: General Tools actively participates in the Amazon.com Brand Registry Program, and similar programs, to prevent the advertising and sale of unauthorized, infringing and/or counterfeit merchandise. Unauthorized sale ads or auction of General Tools Products on Amazon or other sites will be removed or taken down as they are discovered.
General Tools has guidelines for displaying its brands, trademarks, copies of Product labels or photos of Products. Relabeling, repackaging (including the separation of bundled Products or the bundling of Products), and other alterations to the Products or packaging are not permitted
without General Tools’ prior written consent. Authorized Resellers have a revocable non-exclusive, non-transferable license to use General Tools’ brand names, logos, trademarks, trade dress, copyrights, and other intellectual property associated with the Products (“General Tools IP”) solely for the purpose of marketing and selling the Products. However, reselling General Tools Products on a website(s) that attempts to use General Tools’ trademarks in whole or in part as a website domain is prohibited.
On-line Resellers must publish and maintain a publicly accessible privacy policy and comply with all applicable laws, rules, regulations and policies related to advertising, sale, and marketing of General Tools Products on Reseller’s website. No Reseller shall make any claims that are misleading or inaccurate. Resellers must provide a high level of sales support. In resolving customer issues in a timely and courteous manner, Resellers must promptly provide General Tools with such information as General Tools may request concerning its Products.
General Tools does not guarantee that it will accept or will continue to accept any purchase order regardless of whether a customer is an authorized Reseller. General Tools may cancel or refuse to fulfill any purchase order, at any time, and for any reason. By purchasing General Tools Products, purchaser acknowledges and agrees that they are not an agent or employee of General Tools and will not hold themselves out as one, nor act for or bind General Tools in any way.
Report violations of this Policy to info@generaltools.com. Noncompliance with this Resale Policy may subject a Reseller to further legal action.